Privacy Policy

Last updated: 01 January 2026

ROI Business Solutions LLP (“Company”, “We”, “Us”, or “Our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our website and services.

This Privacy Policy is prepared in accordance with the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 (India).

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.

 

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have meanings defined under the following conditions. These definitions apply whether the terms appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Company refers to ROI Business Solutions LLP, 401, Norman Abreo CHS, Next to Shivsena Charai Shakha, Charai, Thane, Maharashtra – 400601, India.
  • Cookies are small files placed on Your device that store browsing-related information.
  • Country refers to: India.
  • Device means any device that can access the Service such as a computer, mobile phone, or tablet.
  • Personal Data means any information that identifies or relates to an identifiable individual.
  • Service refers to the website https://roi-online.com.
  • Service Provider means any third party that processes data on behalf of the Company.
  • Third-Party Social Media Service means any platform through which a user can log in or register.
  • Usage Data refers to data collected automatically through the use of the Service.
  • You means the individual or legal entity accessing or using the Service.

 

Collection and Use of Personal Data

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide certain personally identifiable information, including but not limited to:

  • First name and last name
  • Email address
  • Phone number
  • Address, State, City, and PIN/ZIP code
  • Usage Data

Usage Data

Usage Data is collected automatically and may include IP address, browser type, browser version, pages visited, time and date of visits, time spent on pages, device identifiers, and diagnostic data.

When accessing the Service through a mobile device, additional information such as device type, operating system, and mobile browser may be collected.

 

Information from Third-Party Social Media Services

You may choose to register or log in using the following third-party services:

  • Google
  • Facebook
  • Twitter (X)

If you do so, we may collect information associated with your social media account such as name, email address, and profile details, subject to your privacy settings on those platforms.

 

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor activity and improve our Service. These include:

  • Essential Cookies – Required for basic website functionality
  • Consent Cookies – Record acceptance of cookie usage
  • Functionality Cookies – Remember user preferences

You may control or disable cookies through your browser settings. Disabling cookies may affect certain website features.

 

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide, operate, and maintain our Service
  • To manage user accounts and registrations
  • To perform contractual obligations
  • To communicate updates, service-related messages, and offers
  • To respond to inquiries and requests
  • To improve services, marketing, and user experience
  • To comply with legal obligations
  • For mergers, acquisitions, or business restructuring

 

Sharing of Personal Data

We may share your information in the following situations:

  • With Service Providers assisting in operations
  • With affiliates and business partners
  • During business transfers or restructuring
  • With other users where information is publicly shared
  • With your explicit consent
  • When required by law or authorities

 

Retention of Personal Data

We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Usage Data may be retained for internal analysis and security purposes.

 

Transfer of Personal Data

Your data may be processed at locations outside your state or country where data protection laws may differ. We ensure appropriate safeguards are in place for such transfers.

By submitting your data, you consent to such transfers.

 

Disclosure of Personal Data

Personal Data may be disclosed:

  • During business transactions such as mergers or acquisitions
  • To comply with legal obligations
  • To protect the rights, property, or safety of the Company, users, or the public

 

Security of Your Personal Data

We implement reasonable security practices to protect your data. However, no method of transmission over the internet or electronic storage is completely secure.

 

Children’s Privacy

Our Service does not address individuals under the age of 18. We do not knowingly collect Personal Data from children. If you believe a child has provided us with Personal Data, please contact us and we will take appropriate action.

 

Links to Other Websites

Our Service may contain links to third-party websites. We are not responsible for the content or privacy practices of such websites and encourage you to review their privacy policies.

 

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. Continued use of the Service constitutes acceptance of the updated policy.

 

Data Principal Rights (India – DPDP Act, 2023)

As a Data Principal under Indian law, you have the following rights:

  • The right to access your Personal Data
  • The right to correct or update inaccurate data
  • The right to request deletion of your Personal Data
  • The right to withdraw consent at any time
  • The right to grievance redressal

You may exercise these rights by contacting us using the details provided below.

 

Grievance Officer

In accordance with the Digital Personal Data Protection Act, 2023, the details of our Grievance Officer are:

  • Grievance Officer: Authorized Representative, ROI Business Solutions LLP
  • Email: info@roi-online.com

We will address grievances in a timely manner as required by applicable law.

 

Contact Us

If you have any questions about this Privacy Policy or your personal data, you may contact us:

 

Mobile App Privacy Policy (Short Version)

This short-form Privacy Policy applies to our mobile applications.

We collect limited Personal Data such as name, email address, phone number, device information, and usage data to operate and improve the app.

We do not sell your personal data. Your data may be shared only with service providers, legal authorities, or payment partners where required.

You may withdraw consent or request deletion of your data by emailing info@roi-online.com.

By using the app, you agree to this Privacy Policy.

 

Cookie Policy

This Cookie Policy explains how ROI Business Solutions LLP uses cookies and similar technologies.

What Are Cookies?

Cookies are small text files stored on your device to improve website functionality and performance.

Types of Cookies We Use

  • Essential Cookies: Required for website operation
  • Analytics Cookies: Help us understand user behavior (e.g., Google Analytics)
  • Functionality Cookies: Remember user preferences

You may disable cookies through your browser settings. Doing so may affect website performance.

 

Terms and Conditions

Acceptance of Terms

By accessing or using our website or services, you agree to be bound by these Terms and Conditions.

Use of Service

You agree not to misuse the Service or engage in unlawful activities.

Intellectual Property

All content, logos, and materials are the property of ROI Business Solutions LLP and may not be reused without permission.

Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Service.

Governing Law

These Terms shall be governed by the laws of India, with jurisdiction in Maharashtra.

 

Payment Gateway Compliance (Razorpay / Stripe / PayU)

We use third-party payment gateways such as Razorpay, Stripe, and PayU for processing payments.

We do not store your card or banking details. Payment information is securely handled by the respective gateway providers in accordance with their privacy and security standards.

Refunds, if applicable, will be processed as per our refund policy and the terms of the payment gateway.

By making a payment, you agree to the respective payment gateway’s terms and privacy policies.